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IT Business Analyst, Distribution

Charleston, SC, US
Job#: JO-1821-ENG
Full Time/Part Time:
Job Status: Permanent

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The Opportunity

The position is centrally located in our Main Branded Apparel facility in Charleston, South Carolina. The Business Analyst’s primary focus is to support and develop distribution related business processes and systems. The Business Analyst will work closely with IT and business resources locally, at the head office as well distribution centers globally. The mandate includes documenting, analyzing and resolving production issues; analyzing, developing solutions, testing and implementing projects or initiatives to solve business problems. This position had a strong IT aspect, but it not limited to IT; therefore, the incumbent may also be involved in the reengineering or design of business processes.

Key Areas of Responsibility

  • Perform analysis of business processes, proposes procedures and processes to users and oversee implementation of new processes and the documentation thereof
  • Define business requirements for system changes, work closely with the software development team to develop system changes, test changes and manage implementation of new functionality with IT resources and users
  • Support users in understanding the use of business application software, primarily warehouse management system (WMS) and JDE
  • Documentation of new processes or procedures; creation of testing documentation; create specifications or proposals; training materials; all in a Continuous improvement / system development life cycle context
  • Provide production support
  • Applies proven communication, analytical, and problem-solving skills to help maximize the benefit of IT system investments across multiple facilities
  • Acts as first line support for issue resolution
  • Provides rotating on-call support
  • Performs other duties as assigned to meet business needs

Profile & Core Competencies

  • University degree in either Information Technology, Engineering, Operations Management, Logistics or equivalent;
  • 3-5 years of related experience required;
  • 3-5 years of experience working in a distribution related environment and inventory control/management is required, supply chain/logistics experience would be an asset;
  • 3-5 years of experience with JD Edwards: Distribution module is preferred but pertinent experience with other ERP systems may be considered; 
  • 3-5 years of experience with Warehouse Management System (WMS) (Red Prairie or Manhattan preferred);
  • Experience having designed and carried out training programs;
  • Strong system and process orientation and demonstrated analytical skills;
  • Solid interpersonal skills and proven team player;
  • Excellent English written and oral skills, Spanish is an asset;
  • Note that travel outside the USA is required 10% to 30% of the time based on projects as well as occasional work on evenings/weekends.
  • Hearing is required in order to hear instructions, receive information from various sources, and understand safety warnings
  • Vision is required in order to read instructions, interpret data, and formulate metrics

Additional Information

We thank you for your interest in a career at Gildan.  Please note that only candidates selected for an interview will be contacted.

Equal Opportunity Employer

Minorities / Females / Protected Veterans / Individuals with Disabilities

This position does not offer sponsorship.